Web links to some relevant organisations you may find useful:

Financial Conduct Authority:  http://www.fca.org.uk

Prudential Regulation Authority: http://www.bankofengland.co.uk/pra

Financial Services Compensation Scheme: http://www.fscs.org.uk/

Financial Ombudsman: http://www.financial-ombudsman.org.uk/

Money Saving Tips: http://www.moneysavingexpert.com

Money Advice: https://www.moneyadviceservice.org.uk

Wirral Borough Council: http://www.wirral.gov.uk

Magenta Living (Formerly Wirral Partnership Homes): http://www.magentaliving.org.uk

Wirral Citizens Advice: https://citizensadvicewirral.org.uk/

Ask Us Wirral (Information & Advice for Wirral): https://www.askuswirral.org.uk

England Illegal Money Lending Team: http://www.birmingham.gov.uk/stoploansharks

Step Change Debt Charity: http://www.stepchange.org